1.Have you researched for the demand of male grooming services in Terrace.and how do you plan to market specifically to that segment?

Ans- Yes I after determining the demand in terrace turns out that females are more interested to go for nail manicures compared to males because of which the main focus is on them specially the young age professionals as they are more interested to follow the ongoing trends.

2.What makes your business special as compared to other competitors in Terrace?

Ans- Our business offers unique and combination of high-quality nail services at affordable price compared to other salons in terrace, and also we offer home services if anyone wants to enjoy their service at the comfort of their own home. we also offer loyalty programs and discounts for special occasions.

3.Which marketing strategies do you plan to use to attract new customers?How will you measure the effectiveness of these efforts?

Ans- We will use social media platforms like instagram and Facebook like by collaborating with influencers setting up promotions for special occasions other than that we will also promote our business through local workshops, and by word of mouth referrals.

4.How far will you travel for home service, and do you charge extra for it?

Ans- We offer home service in Terrace and nearby areas for additional charge based on travel distance. customers can contact us for more details regarding services.

5.Do people need to book an appointment, or can they just walk in?

Ans- While walk-ins are welcome, but we recommend booking an appointment in advance to ensure a secured time slot.

6.How do your prices compare to other nail salons in Terrace?

Ans- We offer affordable prices for the great quality of nail services we provide, while ensuring a premium experience, which sets us apart from many other nail salons in Terrace.

7.What products do you use for nails? Are they safe and good quality?

Ans- We use top quality, safe and long lasting nail products ensuring that they meet industry standards. so that they also protect the natural nails.

8.What is your marketing budget, and how will you allocate these funds?

Ans- Our marketing budget is to promote through social media promotions, special discounts and participation in local events. we also invest in high quality branding , and targeted online advertisements.

9.How did you determine your pricing structure for different services, and are you providing student discounts as well?

Ans- Our pricing structure is from $60 to $79 while premium services start at $80. we also offer membership and special occasion discounts.student discounts are available to make our services more accessible.

10.How do you plan to retain customers and encourage repeat visits?

Ans-We provide excellent service and focus on customer satisfaction.we also introduce special promotions for repeat customers and maintain strong customer engagement through social media and other feedbacks.

11.Do you offer refund or fix if customer is not satisfied?

Yes, if the customers is not satisfied, we will offer complimentary fix within 48 hours. As far as the refunds are concerned it depends on the basis of issue.

12.How early should I book an appointment for events or home services?

For special events or at-home appointments, we recommend booking at least 3-5 days in advance to secure your preferred slot.

13.Is there an additional cost for providing services at home?

Yes, there is a small travel and setup fee for home services based on your location. This will be communicated during booking.

14.What makes your salon unique compared to others?

We combine convenience with creativity-offering custom nail designs, at home services, loyalty rewards, and event-specific packages. we also focus on hygiene, professionalism, and use only high-quality products.

15.How do you ensure hygiene during home services? Do you bring sanitized tools or disposable kits?

Absolutely, we follow strict hygiene protocols by using hospital-grade sterilized tools or disposable kits for each customer, even during home visits.

16.Can you guarantee on-time service for weddings and events? what if you cancel last minute?

We take event booking seriously and guarantee timely service. In case of emergencies, we provide a reschedule or refund option. last-minute cancellations by customers may be subjected to a fee.

17.What’s included in the $80 premium package that cheaper salons don’t offer?

A custom consultation to choose the right style and color. Exclusive nail art designs using premium gels or acrylics, and extended massage and cuticle care.

18.What brands of materials like gel and acrylic do you use?

We use high quality skin safe brands like OPI, and Kiara Sky to ensure long-lasting results and minimal allergic reactions.